SVC-05
Warranty Claim Tracker
Submission timing and parts-return compliance, by brand — the process the store fully controls, regardless of what any OEM reimburses.
Claims
| RO # | Brand | RO closed date | Claim submitted date | Part return required? | Return window deadline | Returned? | Claim status |
|---|---|---|---|---|---|---|---|
Target this tracker is measured against
- 3 business days
- claim submission after RO close — a process cadence, not a dollar or OEM-set figure
A claim submitted perfectly and a part return missed by three days produce the same financial result as never filing at all.
The warranty rate is not yours to set. The process around it is entirely yours to run well.