SLS-02

Follow-Up Cadence Tracker

Track the 24-hour framework and the 60-day follow-up structure per customer, so no fresh up, lead, or missed appointment quietly falls off the cadence.

per active leadSales M9

Customer

Name

Unit of interest

Lead type (fresh up / phone-internet / missed appt / warm future)

First contact date

The 24-hour and 60-day cadence

Touchpoint	Due date	Channel (text/call/email/social)	Callback to why	Done? (Y/N)	Result

Before marking a touch complete, it needs all three

A genuine callback to the customer's own identity cue from Discovery — not a generic line
An emotional trigger tied to that cue
A specific, low-pressure next step

If a lead reaches Day 30 without closing, per Module 9 it moves to the Nurture System — stop the active cadence and switch to the monthly nurture rhythm instead of letting it go quiet.

Every touch in this tracker should also be a logged CRM task — this sheet is the cadence view, the CRM is the record.

Anything you type stays in this browser on this device. It is not sent anywhere and nobody else can see it. Use Export to keep a copy or send it on; Clear wipes the sheet. Your store, name and initials are remembered across every form and filled in for you — change one and it changes everywhere from then on.