PAM-05

Core / Warranty Return Log

Every open warranty claim and core-eligible return, with an age and an owner on each line.

ongoing, reviewed weeklyPAA Manager M6, M9

Open claims and core returns

PartType (warranty / core)Pulled/taggedRMA #SubmittedAge (days)OwnerStatus

Targets this log is measured against

5 business days
from part pull to claim submission — process cadence, not a dollar figure

A core credit you didn't claim is money you already earned and then threw in the trash.

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