PAM-03

Special Order Tracker

Every open special order, the ETA given to the customer, and whether it's still on track.

ongoing, reviewed weeklyPAA Manager M4

A special order is a promise with a date attached. Log the date given, not just the vendor's quoted lead time.

Open special orders

CustomerPartVendorOrderedETA givenStatusFollow-up called?

Related

no fixed target
vendor- and OEM-dependent — teach the tracking discipline, not a number, per build spec Part 3

An honest ETA builds trust. An optimistic one spends it — and this tracker is what makes the honest version possible to keep.

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