DSK-03

We-Owe Log

Every open we-owe with an age, one name and a promised close date, and the past-standard percentage carried to the top of the page.

weeklySales Manager M12

A we-owe is any promise made in the deal and not yet delivered: a second key, a missing tool kit, a touch-up, a backordered case. Every open one gets a line, with no filtering.

The standards this log is read against

100% within 14 days
90% or above
48 hours: sold to delivery-ready
100% before funding

The rules, and they are not negotiable

Written, never verbal — on the we-owe form, in the deal jacket, and in the DMS
One named owner. Not "parts." A person
A due date on every line, inside the closing standard, counted from delivery and not from the order date
It appears on the open we-owe report, read out loud in the daily save-a-deal meeting (DSK-01)
Closed means the customer has the thing and has been told. Not "the part came in"

Completed by Date

Every open line, no filtering

Stock #	Customer	Delivered	What was promised, in the customer's words	Sales / parts / service	Age in days from delivery	Owner — one name	Promised close date	Past the standard?	Closed — has it and has been told	Date closed

The percentage that goes on top of the page

1	Open lines past the closing standard 100% within 14 days
÷	Units delivered in the last 30 days
=	Percent past the standard 100% within 14 days

Every line past 30 days — you call that customer yourself, today. Not the salesperson.

Stock #	Customer	Phone	What they are still waiting for	Days open	Date you called	What you committed to, and by when

This review

Date

Store

Prepared by

Open lines on this page

Lines past the standard

100% within 14 days

As a percent of 30-day deliveries

Lines past 30 days called personally

Taken to the GM on

This page is read out loud in the daily save-a-deal meeting (DSK-01) and goes to the GM with the percentage written across the top, not buried at the bottom.

Anything you type stays in this browser on this device. It is not sent anywhere and nobody else can see it. Use Export to keep a copy or send it on; Clear wipes the sheet. Your store, name and initials are remembered across every form and filled in for you — change one and it changes everywhere from then on.